RAG-Based Support Agent

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Build you AI assistant to suggest proper answers for your support team

AI Python RAG
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Stages

What are you going to build?
Go ahead and sign up for a Zendesk mock!
Set up your Cursor Chat Assystant
Let's create the cursor context file!
Set your Zendesk credentials
Choose the LLM model and add it
Add the Zendesk documentation
Create a requirements list
Generate your app
Test your app
Improvement ideas
Key findings

Reviews

1 month ago
The course guide is great, but it only demonstrates the call ticket system and the corresponding database as the RAG reference and answer, and there is little coverage of the technical principle explanation and process of RAG. The overall practical significance is not large, as a good understanding
4 months ago
It was a challenging project, but it eventually worked well. Still, I have to learn many key concepts to properly implement the findings of this project.